At EGTACTICAL.COM, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we are here to help.

Returns

You have 30 days from the date of receipt to request a return.

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

A 10% restocking fee will be applied for returns that are not due to a quality issue or an error on our part.

Certain products, such as custom-made or clearance items, may not be eligible for return. Please check the product description for specific details.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 7-10 business days. Please note that processing times may vary depending on your payment provider.

The 10% restocking fee will be deducted from your refund for returns that are not due to a quality issue.

Exchanges

If you receive a defective or damaged item, we offer an exchange. Please contact us within 7 days of receiving the item to arrange for an exchange.

Shipping

Return shipping costs are the responsibility of the customer, unless the item is defective or the return is due to an error on our part.

We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Non-Returnable Items

Gift cards

Downloadable software or digital products

Items marked as final sale

How to Initiate a Return

Contact us at info@egtactical.com with your order number and reason for return.

We will provide you with instructions and a return address.

Ship the item back to us using the method provided.

Contact Us

If you have any questions or concerns about our Return & Refund Policy, please contact us at:

Email: info@egtactical.com